There has been a great deal of discussion in our community regarding ‘design thinking’ and design’s relevance and value to the business community and other buyers of design. I have long been an advocate of a stronger business focus in design – but the closer our profession has aligned itself to these ideals, the more I have felt that something has gone astray. It’s not easy to say, but I think I got it wrong; I’m not happy simply being a tool of business.
Say what you will about the value of design, but one thing is clear: no two people think exactly alike when it comes to defining the value of design itself. And if the question of defining the value of design sounds like a simple one, let me assure you - you're dead wrong. It's not just about dollars and cents..